Setting up Outlook Express
Email account settings Outlook 2007
Email account settings Outlook 2003
I've uploaded my website via FTP but it doesn't show in my browser
Uploading via Dreamweaver - FTP settings
Microsoft Frontpage extensions
How do I change or reset my email password
Question: Setting up Outlook Express
What are my email settings for Outlook? How do I set email up?
Solution:
Step 1: Click the Windows Start button in the bottom left-hand corner of your screen, then click All Programs. Find Outlook Express in the list of software and click it.
Step 2: Outlook Express will open. Click the Tools menu, then click Accounts.
Step 3: The Internet Accounts window will open. Click Add in the top right corner. Click Mail in the menu that appears. This will open the Internet Connection Wizard.
 Note: If it is the first time you have run Outlook Express on this computer, the Internet Connection Setup wizard may start automatically.
Step 4: On the first screen of the Internet Connection Wizard, you'll be asked to enter a dISPlay name. This is what most email users will see in the inboxes instead of your email address. Enter your name, then click Next.
Step 5: Enter your full email address. This made up of the mailbox name you chose, an @ symbol and your domain name.
Example: jeff@yourdomain.co.uk
When you have entered your email address, click Next.
Step 6: On the E-mail Server Names screen, select pop3 from the drop-down list.
Enter mail.yourdomain.co.uk (replacing yourdomain.co.uk with your domain name) in the Incoming mail (pop3, IMAP or http) server text box.
Contact your ISP for your smtp details and enter them in the Outgoing mail (smtp) server text box.
When you have entered your mail server names, click Next.
Step 7: On the Internet Mail Logon screen, enter your full email address in the Account name text box. If you enter just the mailbox name or your control panel username, this will not work.
When you created the mailbox, you chose a password. Enter this in the Password text box.
When you have entered your mailbox name and password, click Next.
Important: The Log on using Secure Password Authentication (SPA) should not be selected.
Step 8: Click Finish and the mailbox will be added to Outlook Express.
Step 9: You will be left at the Internet Accounts window.
Step 10: Click the Mail tab, then double click the email account you have just set up.
Step 11: If your ISP's smtp server requires username and password authentication, click the Servers tab and ensure the My server requires authentication check box is selected, then click OK.
Step 12: Finally, click the Tools menu, then click Options. Set how often you want Outlook Express to check your mailbox for new mail in the Check for new messages text box. Click OK and your new email account is now ready to use.
Question: Email account settings Outlook 2007
Setting up a standard or advanced mailbox with Outlook 2007.
Solution:
You can access Standard and Advanced mailboxes using Microsoft Outlook 2007.
Step 1: Open Outlook 2007, click Tools in the top menu, then click Account Settings.
Step 2: Select the E-mail tab and click New.
Step 3: Select pop3 from the list of available server types, then click Next.
Step 4: Select Manually configure server settings of additional server types and click Next
Step 5: Select Internet E-mail and click next.
Step 6: Enter your name in the Your Name text-box and your email address in the E-mail Address text-box
Step 7: Enter and confirm your mailbox password in the Password text-box, then select Remember password.
Step 8: In the Incoming mail server (pop3) text-box, enter your pop3 mailserver - e.g. mail.yourdomain.co.uk
If this is a Standard mailbox (not advanced) and you connect with a provider other than us, follow your provider's instructions for setting up their smtp server, then skip to step 13.
Step 9: In the Outgoing mail server (smtp) text-box, enter smtp.yourdomainname.co.uk.
Step 10: Click on More Settings
Step 11: Click the Outgoing Server tab and tick My outgoing server (smtp) requires authentication and Use same settings as my incoming mail server.
 Note: Some ISPs will block port 25 for sending emails. If this is the case with your ISP you should click the Advanced tab and change your outgoing smtp port from 25 to 225.
Step 12: Click OK
Step 13: Click the Test Account Settings button and correct any errors that it identifies.
Note: Outlook's Test Account Settings procedure occasionally fails even if the account settings are correct. If it repeatedly fails and you are certain that the account settings are correct, skip to step 12, then test your setup by sending an email to yourself.
Step 13: When the test gives you the message Congratulations! All tests completed successfully, click the Next button, then click the Finish button.
Question: Email account settings Outlook 2003
Configure a Standard or Advanced mailbox in Outlook 2003.
Solution:
You can access Standard and Advanced mailboxes using Microsoft Outlook 2003.
Step 1: Open Outlook 2003, click Tools in the top menu, then click E-mail Accounts.
Step 2: Select Add a new e-mail account, then click the Next button.
Step 3: Select pop3 from the list of available server types, then click Next.
Step 4: Enter your name in the Your Name text-box and your email address in the E-mail Address text-box.
Step 5: Enter your full email address in the User Name text-box and your mailbox password in the Password text-box.
Step 6: In the Incoming mail server (pop3) text-box, enter your pop3 mailserver - e.g. mail.yourdomain.co.uk
If this is a Standard mailbox (not advanced) and you connect with a provider other than us, follow your provider's instructions for setting up their smtp server, then skip to step 11.
Step 7: In the Outgoing mail server (smtp) text-box, enter smtp.yourdomainname.co.uk.
If you are using a Standard (not advanced) mailbox and we are your ISP, skip to step 11.
Step 8: Click the More Settings button.
Step 9: Click the Outgoing Server tab.
Step 10: Select My outgoing server (smtp) requires authentication, ensure Use same settings as my incoming mail server is selected, then click the OK button.
Step 11: Click the Test Account Settings button and correct any errors that it identifies.
Note: Outlook's Test Account Settings procedure occasionally fails even if the account settings are correct. If it repeatedly fails and you are certain that the account settings are correct, skip to step 12, then test your setup by sending an email to yourself.
Step 12: When the test gives you the message Congratulations! All tests completed successfully, click the Next button, then click the Finish button.
Note: If the ISP is blocking sendmail even when using an advanced email account, select More Settings, and the Advanced tab. Then change the default port number for smtp to 225 or 587.
Question: I've uploaded my website via FTP but it doesn't show in my browser
I have uploaded my site files but cannot view my web site.
Solution:
Solution: Upload your files to htdocs.
Any files that you want to make publicly available must be uploaded to the htdocs folder in your web space. It's easy to mistakenly upload your files to your web space's root folder.
Log into your FTP account and make sure that your files are uploaded to htdocs.
You should also check that the web page uses one of the default web page file names:
Windows 2003:
index.wml
default.wml
index.htm
index.html
default.html
index.asp
default.htm
default.asp
index.shtml
index.stm
default.shtml
index.shtml
index.ihtml
default.ihtml
_index.html
Windows 2003 with asp:
default.asp
index.asp
default.aspx
index.aspx
default.htm
index.htm
default.html
index.html
default.wml
index.wml
default.shtml
index.shtml
default.stm
index.stm
default.ihtml
index.ihtml
default.php
index.php
_index.html
Linux:
default.html
default.htm
index.html
index.htm
index.shtml
index.php
index.php4
index.php3
index.phtml
index.cgi
_index.html
Question: Uploading via Dreamweaver - FTP settings
What are my FTP settings for Dreamweaver?
Solution:
You can upload your website files directly to your web space from Dreamweaver.
You can learn how to uploads files directly to your website in Dreamweaver's tutorials. The information you need to enter, when setting up your FTP account in Dreamweaver, is:
Name: Your website project's name, as seen only by you when using Dreamweaver.
Access type: Ensure the drop-down box is set to FTP.
FTP host: FTP.yourdomain.co.uk
Host directory: htdocs
Login: Your FTP username. This will be your domain name, if using your account's master FTP account.
Password: Enter your account password, unless you have changed your master FTP account's password.
Use passive FTP: Ensure the check-box is selected.
FTP optimization: Off
URL prefix: Enter your website address, then click OK.
Question: Microsoft Frontpage extensions
Using Microsoft FrontPage to publish your website - are there any instructions?
Solution:
Publishing your website involves copying the web pages that you have already created on your computer, to the server on which your domain resides.
For information on how to create a website using FrontPage please refer to the documentation supplied with your MS FrontPage software.
Procedure
To publish your website using FrontPage:
- Open the FrontPage application.
- Select the Open Web option from the File menu to open the website you want to publish. Select the appropriate web from the list that appears.
- Select the Publish Web option from the File menu. The following dialog box appears:
- Type in the name of the domain to which you want to publish the web pages.
- Select either Publish changed pages only, or Publish all pages, as appropriate.
- Do not select the Include subwebs option as subwebs are not supported.
- Click the Publish button. You will be asked to enter a name and password to authorise access.
The web pages are now sent to the server on which your domain resides. When this has finished you can use the Click here to view your published website link to check that the website has been updated correctly.
Question: How do I change or reset my email password
I am getting error messages when I try to access my email and it looks as if the password may be incorrect. How can I check or change this?
Solution:
(also see issue files at foot of page)
Changing your password in your control panel
Go to: mcp.livemail.co.uk. This is where you can login to your Mailbox Control Panel.
Login to your Mailbox Control Panel using your full email address and current mailbox password.
Once logged in, you will see the following tabs available to edit information and modify your settings. The tabs are not necessarily the same for all mailboxes, as the administrator of your domain will have chosen which of these to make available to you.
Click the Change mailbox password link in the Administration tab.
To change your password, enter and confirm your new password in the text boxes provided, then click Save Changes.
 Note: It can take up to ten minutes for your password change to become effective.
You will receive confirmation that the password has been changed.
Your mailbox password has now been changed. If you use webmail to access your emails you will now need to use your new email password to access webmail.
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